Your Purchase
Delivery
All orders are handmade to order so please allow 8 to 10 working days for dispatch.
£0.95 delivery for Dog ID Tag orders in the UK.
£2.75 delivery for orders in the UK.
£6 delivery for orders outside the UK.
Orders in the UK are sent by Royal Mail signed for service.
Worldwide delivery available.
Returns and Refunds
If you are not happy with your order - please don't worry - you can always return it. We want you to be happy with everything you purchase from us.
Please email and let us know as soon as possible if you would like to make a return.
Please email and let us know as soon as possible if you would like to make a return.
Please return the item/s within 14 days and we will refund you (excluding postage charges). It is important to return items by recorded delivery as we cannot be held responsible if the package is lost in the post.
We will refund or exchange your order once we receive it. To be eligible for a return, your item must be unused and in the same condition that you received it.
We will refund or exchange your order once we receive it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Dog ID tags can not be returned due to them being a custom ordered product.
Custom orders can not be returned.
Returns address
To return your product, you should mail your product to:
The Spotted Dog Company, 2 Stable View, Freshbrook Road, Lancing.
West Sussex. BN15 8GA
To return your product, you should mail your product to:
The Spotted Dog Company, 2 Stable View, Freshbrook Road, Lancing.
West Sussex. BN15 8GA
Contact Us
If you have a problem please get in touch
You can call us on the dog and bone: 01903 755471
(Mon - Fri 10am - 6pm)
Or send us an email to natasha@thespotteddogcompany.co.uk
If you have a problem please get in touch
You can call us on the dog and bone: 01903 755471
(Mon - Fri 10am - 6pm)
Or send us an email to natasha@thespotteddogcompany.co.uk